Overview of Certified Workplace Competency Developer Programme

This 5-day intensive course is designed to empower managers, team leaders, and HR professionals with the skills to build, lead, and sustain high-performance teams. Participants will learn proven methods for setting performance goals, engaging team members, measuring progress, and fostering a culture of continuous improvement. Through practical exercises, case studies, and interactive sessions, attendees will develop actionable strategies to maximize team productivity and alignment with organisational objectives. 

This program emphasises a performance-driven mindset, focusing on results, accountability, and effective communication. Participants will also gain certification as Performance-Driven Team Practitioners, qualifying them to implement and sustain high-performance team environments across diverse organisational settings. 

Objectives 

  • Enable participants to understand the core principles of high-performance team management. 
  • Equip participants with techniques for setting clear, measurable, and motivating performance goals. 
  • Develop practical skills for monitoring, coaching, and providing constructive feedback to team members. 
  • Foster a culture of accountability and continuous improvement within teams. 
  • Certify participants as qualified Performance-Driven Team Practitioners capable of driving team excellence. 

Take-away Values

Practical frameworks for building and managing high-performance teams. 

Enhanced skills in goal-setting, performance measurement, and feedback delivery. 

Strategies to increase team engagement, motivation, and accountability. 

Tools for developing a performance-based culture aligned with organisational  objectives. 

Certification to lead and sustain high-performance team initiatives. 

Target Participants

Team leaders and managers across all levels. 

Human resources and talent development professionals. 

organisational development practitioners. 

Supervisors aspiring to enhance team performance and engagement. 

Managers and leaders with team management responsibilities 

Programme Contents

Day 1: Foundations of High-Performance Teams 

  • Key characteristics and behaviours of high-performing teams. 
  • Impact of leadership styles and team culture on performance. 

  • Techniques for SMART goal-setting aligned with organizational targets. 
  • Ensuring goals are engaging, measurable, and achievable.

  • Strategies for fostering trust, open communication, and collaboration. 
  • Overcoming common barriers to team cohesion.

  • Tools for evaluating team dynamics and individual strengths. 
  • Identifying development areas for targeted growth. 

Day 2: Planning and Goal Alignment 

  • Structuring performance expectations and deliverables. 
  • Integrating individual, team, and organizational goals.

  • Developing actionable performance plans with KPIs. 
  • Using dashboards and scorecards for tracking progress.

  • Techniques for clear, consistent, and motivating communication. 
  • Engaging team members in goal alignment discussions. 

  • Leadership behaviours that drive accountability. 
  • Building a performance-supportive environment. 

Day 3: Monitoring, Coaching, and Feedback 

  • Methods for regular check-ins and progress reviews. 
  • Utilising technology tools for real-time tracking. 

  • Techniques for effective coaching conversations. 
  • Identifying coaching moments and developing action plans. 

  • Best practices for feedback that motivates and corrects. 
  • Handling difficult conversations with confidence. 

  • Strategies for diagnosing root causes of performance issues. 
  • Creating performance recovery plans. 

Day 4: Building a Culture of Accountability

  • Techniques for fostering ownership at individual and team levels. 
  • Recognising and rewarding high performance. 

  • Cultivating a mindset of growth and innovation. 
  • Using performance reviews for ongoing development. 

  • Review key concepts, tools, and practical applications. 
  • Tips for case study presentation and assessment.

  • Participants are guided on their projects and presentations 

Day 5 – Final Program Assessment and Certification 

MCQs consist of questions or statements, followed by several possible answers. Participants must select the correct one. This format is efficient for assessing quick recall of facts, understanding of concepts, and ability to process information. 

Essay assessments require learners to write a structured response to a question, prompt, or topic. Essays assess the ability to articulate ideas, apply concepts, and construct coherent arguments. 

In role-playing assessments, learners act out scenarios that mirror real-life situations relevant to their vocational field. This method evaluates communication skills, problem-solving abilities, and practical application of skills in context.

  • Participants present their competency framework projects. 
  • Awarding of certificates and closing reflections.

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